Support from External Service Providers

Our school works closely with families to make sure every child gets the support they need to learn and thrive. Sometimes this means bringing in specialist providers from outside our school, such as therapists funded by the NDIS or other programs.

The primary purpose of schools, under the Education Act 1990, is to deliver the curriculum to all students. The NSW Department of Education recognises that externally funded service providers have a role in delivering services to children and young people with additional health, disability and wellbeing needs that support their particiapation in school. In some circumstances it may be appropriate for these services to be delivered at school.

Decisions around whether to provide access to externally funded providers are a matter for the school Principal, based on whether it is in the best educational interests of the student, and considering the school's duty of care towards all staff and students. Principals have discretion to grant or not grant school access to an external provider, taking into consideration:

What does External Service Provider support mean?

External Service Provider support means getting extra help for your child from people who are not part of our school. This can include:

This support works with what our school already provides, to meet your child’s needs.

How the process works for parents and carers

1. Parent or carer request
Parents or carers fill in Request for Externally Funded Service Providers.
2. School review
Our school reviews the request. If we agree, we will contact the provider for documents.
3. Approval
Once everything is ready, our school will set a time for sessions to begin. Support cannot start until we give approval.
4. Annual review
This process must be repeated at the start of each school year and with each new provider.

Your role in the process

Parents help this process run smoothly by:

For more information on accessing external provider support, see our Parents and carers external provider factsheet.

Requirements for external providers

External providers must meet all NSW Department of Education requirements before working with our school.

They must:

1. Complete the paperwork

External providers must:

2. Meet training and policy requirements

External providers must:

  • Follow the NSW Department of Education's policies on equity, inclusion, and child wellbeing
  • Compliance with relevant laws and policies, including child protection and privacy
  • Complete child protection training every year.

See External provider information sheet and checklist for all details.

3. Provide credentials, insurance and ID

External providers must have:

  • Appropriate insurance coverage
  • A valid Working with Children Check (WWCC)
  • All necessary qualifications and experience.

See External provider information sheet and checklist for all details.

4. Wait for approval
External providers cannot begin support until they have received written confirmation from our school.
5. Annual review
This process must be repeated at the start of each school year.

Requests to complete assessment or provide information to external support providers

  1. Purpose and Relevance:
    Teachers should only complete assessments or provide information that is relevant to the student’s learning and support needs within the school context.

  2. Collaboration and Consent:

    • Collaboration between teachers, allied health providers, parents/carers, and school leadership is important.
    • Ensure appropriate consent has been obtained from parents/carers before sharing student information or completing assessments for external providers.
  3. Use of Existing Data:
    Teachers are encouraged to use existing assessment data, observations, and reports rather than conducting additional formal assessments unless specifically trained and required.

  4. Time and Workload Considerations:
    Completing assessments for allied health providers should be reasonable and not impose excessive workload on teachers. Requests should be managed through the school leadership team to prioritise and allocate time.

Requests to complete assessment or provide information to external support providers

Have a question for our school?

Our friendly office team can help you.

Contact us

Learning

Find out about our approach to learning and supporting students to progress.

Wellbeing

Find out about how we support student wellbeing at our school.